The Two Deadly Words

The two most dangerous words I’ve heard in the office….

“We’re done!”

It is said in a positive way. The Kaizen event week has ended! We cleared out our unused supplies for the 5S program! We finished our training class on managing employees! We’re done!

We all know the truth, right? You’re never done. Not if you are worth having around. And if you ever think you are really really done, then you just aren’t paying attention.

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