Now THAT’S Engagement

You want to know if your employees really care about their jobs? Use this guy as your measuring stick.

Maybe the bank robber couldn’t see very well through the holes in his mask — the face of Chucky from the “Child’s Play” horror movies — as he walked into Peoples Bank & Trust Tuesday afternoon.

After all, it says right on the door that concealed weapons are allowed in the bank. They’re practically encouraged by the sign: “Management recognizes the Second Amendment to the U.S. Constitution as an unalienable right of all citizens.”

So when the robber walked out of the bank a short time later with a red bank bag full of cash, maybe he shouldn’t have been surprised that bank president David W. Thompson followed him out to the parking lot. Thompson watched the masked robber get in a Ford pickup parked in a handicapped spot up front, then pulled his Colt .380 handgun and pointed it at the man.

“Sir, get out of the truck,” Thompson, 58, recalled demanding. “You’re not going anywhere.”

Leadership? Check.

Action oriented? Doublecheck.

Stepping up for his team? Mega-check.

Engagement? MOTHERFLIPPING CHECK ALL OVER THAT.

Not that we should encourage leaders (or employees) to pull their piece when things get wonky, but I’m betting Thompson gets high marks on his review.

By the way, he followed his actions with praising his team.  They handed the money over to the thief, who wasn’t even armed, as it turns out. His response was that they did exactly what they were supposed to do.

No finger pointing, no chest thumping, no grandstanding.  His organization needed him, he acted.  That’s a guy who cares.

Think anyone on your team would do the same? Would you?

 

Comments

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  2. I think taking initiatives depends on the team culture & motivation.

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