Shouldn’t matter to you either.
Now I know this is an odd thing to hear from someone who just gushed about the great HR Tech conference, and who has more than just a little geek in him. But I believe there is a very simple order of operation when it comes to developing the HR practice.
People. Process. Technology.
In that order, and in that order of importance.
You cannot build your technology strategy until you know the process you are trying to support and improve. And you can’t effectively implement or improve your processes until you understand the needs of the people who will be using them.
That said, there is a fine line that has to be navigated between understanding your audience and being a slave to their whims. Vague feelings of concern or the ever present scope creep are your enemy. You will need to pull out the stick and make command decisions on occasion. But the technology itself shouldn’t be the driver.
Once you know what your people need, and what the process needs, choosing your technology answer should be relatively easy. Don’t underestimate it, but don’t be afraid of it, either.