Stretch goals are great, aren’t they? Don’t just do enough to get by, do something great! Aim high! Change the world! Be the ball, Danny!
I’m a fan of great work. I’m a fan of goals, metrics, measurable outcomes and continuous improvement. But I’ve come to believe that stretch goals might be the biggest threat to employee engagement we inflict on ourselves. The flash of insight came to me while running. OK, jogging. OK, OK, plodding. But when you lace up, you should have a goal in mind. How far are you going and/or how fast you are going to move. So let’s say that you set a goal to do a mile, regardless of time. Specific, measurable, actionable, realistic, time-bound. Good goal.
Once you get started you might feel pretty good and think, “A mile isn’t enough! I’m going to do a 5k today! I feel great!” Good for you. Then you get through the first mile and think, “Did I say 5k? Um…maybe not. But I can do more than a mile, so let’s keep going!” (By the way, your personal distances may vary here,but you get the idea.) So let’s then say you double your planned output and put in a good solid two miles.
How do you feel at the end of that run? You should feel elated, right? You ran twice as far as you thought you would. That’s worthy of a high five and a butt slap, no matter how far you planned to go in the first place. Except….except there’s a little voice in your head that says, “Sure, but you didn’t do that 5k, did you?”
Now how do you feel? Like you doubled your planned output, or like you failed to reach a goal?
Stretch goals can be a horrible demotivater if you aren’t careful. By putting a blue sky target out there, you immediately introduce the very real chance of failure. In fact, some people say that if you reach your stretch goal, it wasn’t high enough. So the odds of you feeling good about yourself at the end of the day are not just low, they are low by design.
It’s good to have goals. Really. But they should mean something. They should be important to the business, and they should give you a sense of direction. But adding a stretch goal that you know won’t be hit is no way to treat your employees. Or yourself.