Crowdsourcing HR

I have another tool I’d like to cover this week, but to do so I’d like to ask for some help from the readers.

I’m looking to put together a list of HR jobs.  Not a “manager, generalist, admin” kind of list, but around the work you do.  Specifically, for what services do your employees come to HR?  I’ll start off with a few high level categories and some sub points…

Talent Acquisition

  • Creating job descriptions
  • Resume review
  • Candidate screening
  • Interview management

Talent Management

  • Create performance review system
  • Administer performance reviews
  • Create development plans
  • Internal movement administration


  • Legal adviser
  • Employee notification
  • Escorting employee from premises
  • Confiscation of company property

Dispute Mediation

  • Detective / Investigator
  • Impartial Contributor

Just a few ideas there, not all of which may be relevant to your particular practice.  I’d appreciate some input from you (yes, you) on what else your team needs from HR.  This will be a part of a larger discussion on creating HR strategy.

Thanks in advance for your help!


  1. Here’s a couple of additional items:

    – setting salary and bonus targets
    – benchmarking competitive compensation structures
    – managing corporate balanced scorecard
    – paying performance bonuses

    – gather separation reasons for undesired voluntary departures
    – engagement surveys for cause-and-effect to financials

  2. I have a couple:
    Employee/Labor Relations
    -Job conditions

    Benefits Administration
    -Market Analysis
    -Vendor selection
    -Administration (sign-ups, policy management etc)
    -Retirement/401k planning

    Work Design
    -Team management
    -Cross training
    -System accountability
    -Structure and equity


  1. […] Earlier this week I asked for help in putting together a list of HR functions.  (If you haven’t added yours, it’s not too late!)  Coming up, we will take a look at those functions through the Kano lens, and you can think about how much time you spend on each type of activity. Bookmark on Delicious Digg this post Recommend on Facebook Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post […]

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